Privacy Policy

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1. INTRODUCTION

We recognize that privacy is an important issue, so we design and operate our Website and provide the Services to you with the protection of your privacy in mind at all times. We appreciate your business, and your interest and trust in the Services we provide.

This Privacy Policy clarifies how we – SOLIDAIX LIMITED, a private limited company incorporated and registered in England and Wales under company number 16988816, with its registered office at 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF (hereinafter, “SOLIDAIX LIMITED”, “Company”, “we”, “us”, or “our”), collect, use, share, and safeguard your personal data when you access, navigate and use our Website available at **solidaix.com** (the “Website”).

This Privacy Policy should be read together with SOLIDAIX LIMITED General Terms and Conditions (“GTC”). Capitalized terms used herein shall have the same meaning as defined in the GTC.

By providing us with personal data, you confirm that you have read and understood this Privacy Policy and agree to its terms. If you do not wish to provide personal data, you are not obliged to do so; however, this may limit your ability to access certain features of the Website or use certain Services.

We implement appropriate legal, technical and organizational measures to ensure the confidentiality, integrity and security of your personal data. “Personal data” means any information relating to an identified or identifiable natural person.

The processing of personal data is carried out in accordance with:

  • The UK General Data Protection Regulation (UK GDPR);
  • The Data Protection Act 2018;
  • Where applicable, Regulation (EU) 2016/679 (EU GDPR);
  • Other applicable data protection legislation of England and Wales.

For any privacy-related questions, please contact us:

Email: info@solidaix.com
Phone: +44 7888 869884
Registered address: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF

2. DATA PROCESSED

To ensure accessibility of our Website and availability of Services, we may collect and process the following categories of personal data:

 2.1 Information About You

This may include:

  • Your name and/or company name
  • Contact details (address, email address, telephone number)
  • Occupation and professional information
  • Any other information you provide through the Website or directly to us

2.2 Information About Website Usage

We may collect:Log data relating to access and navigation

  • IP address
  • Browser type and version
  • Device type and operating system
  • Geolocation data
  • Website activity information
  • Cookie-related data

2.3 Opinion and Feedback

We may contact you to participate in surveys or questionnaires. Participation is voluntary. You may opt out at any time by contacting us at info@solidaix.com

We may also receive information from:

  • Publicly available sources (e.g., sanctions databases);
  • Service providers or contractors.

If we receive personal data from third parties, we will protect it in accordance with this Privacy Policy.

2.4 CONTACT FORM

When you contact us through the Website, we may collect:

  • Name
  • Email address
  • Phone number

This information is used solely to respond to your request, unless you explicitly consent to receiving marketing communications.

Information submitted through the contact form is sent to our official company email: info@solidaix.com

2.5 GOOGLE ANALYTICS

We use Google Analytics for anonymous Website usage reporting. No personally identifiable data is stored for analytics purposes.

 2.6 NEWSLETTERS (MARKETING OFFERS)

You may subscribe to marketing emails by giving explicit consent (e.g., ticking the relevant checkbox).

You may unsubscribe at any time by:

  • Clicking “unsubscribe” in the email; or
  • Contacting us at info@solidaix.com.

3. PURPOSES AND LEGAL BASIS FOR PROCESSING

We process personal data for the following purposes:

  • To communicate with you and respond to inquiries;
  • To provide consultancy assistance and Services;
  • To provide updates regarding Services;
  • To personalize Website experience;
  • To ensure Website functionality and security;
  • To conduct market research and business development;
  • To send marketing communications (where consent is given).

Legal bases under applicable data protection law:

  • Your consent;
  • Performance of a contract;
  • Compliance with legal obligations;
  • Legitimate interests (e.g., fraud prevention, service improvement, business communication).

You may withdraw consent at any time by contacting info@solidaix.com

4. SHARING OF PERSONAL DATA

We may share personal data with:

  • Service providers and contractors;
  • IT and software providers;
  • Professional advisors;
  • Law enforcement or regulatory authorities where legally required.

Any data sharing is conducted in compliance with the laws of England and Wales.

5. COOKIES

We may use cookies on our Website. Cookies are handled with the same level of care as personal data. Please refer to our separate Cookie Policy for further details.

6. SECURITY MEASURES

We implement industry-standard security measures including:

  • SSL/HTTPS encryption;
  • Access control mechanisms;
  • Internal data protection policies.

In the event of a data breach, we will take immediate action and notify affected individuals where required by law.

 7. YOUR DATA PROTECTION RIGHTS

Under applicable data protection law, you have the right to:

  • Access your personal data;
  • Rectify inaccurate data;
  • Request erasure;
  • Restrict processing;
  • Object to processing;
  • Data portability.

Requests may be sent to:

Email: info@solidaix.com
Phone: +44 7888 869884

We will respond within the statutory timeframe. In certain cases, we may be unable to fulfill requests due to legal obligations or overriding legitimate interests.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

8. DATA RETENTION

We retain personal data only as long as necessary to:

  • Fulfill the purposes outlined in this Policy;
  • Comply with legal obligations under the laws of England and Wales;
  • Resolve disputes;
  • Protect legitimate interests.

After expiration of retention periods, personal data will be securely deleted or anonymized.

9. EMBEDDED CONTENT

Our Website may contain embedded content from third-party websites. Such content behaves as if you visited those websites directly. We are not responsible for their privacy practices.

10. THIRD-PARTY WEBSITES

We may include links to third-party websites. We are not responsible for their privacy or security practices. Please review their respective policies before providing personal data.

11. RELEASE OF PERSONAL DATA FOR LEGAL PURPOSES

We may disclose personal data where required or permitted by law, including:

  • Compliance with legal obligations;
  • Court orders issued by courts of England and Wales;
  • Fraud prevention;
  • Legal proceedings.

Such disclosure will be conducted in accordance with applicable laws of England and Wales.

Governing Law: Laws of England and Wales
Jurisdiction: Courts of England and Wales
Business Days: Public holidays and non-working days in England (United Kingdom).

12. AMENDMENTS

We reserve the right to amend this Privacy Policy at any time. Updates will be published on solidaix.com

Continued use of the Website following amendments constitutes acceptance of the updated Policy.

If you do not agree with any changes, you should cease using the Website and Services.

 

Contact Information:

SOLIDAIX LIMITED
Company number: 16988816
Registered address: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF
Email: info@solidaix.com
Phone: +44 7888 869884

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v. 2026.02.23